Rental FAQ

 Terms and Conditions

Collect:
6.30pm-10.30pm (DAY BEFORE START OF RENTAL DATE) or
10.30am-1pm (START OF RENTAL DATE)
** Timing can be further discussed due to availability.

Return:
6.30pm-10.30pm (END OF RENTAL DATE) or
10.00am-12pm (DAY AFTER END OF RENTAL DATE)
** Timing can be further discussed due to availability.

Option for delivery:
There are additional charges for delivery of the equipment to you. Do contact us for more info.

Further enquiries please Whatsapp us at 8836 2705 for more details.

 

  • Self Collect and return : Pasir Ris or at the owner's convenience. Users are to loan and return in person, proxies not allowed. (Customer to arrange time with a onlygopro representative on collecting & returning days before rental begins)

  • Verification: For verification purpose, users need to bring along NRIC for verification, NRIC will be photographed. (Only NRIC / Driver License allowed)

  • Extension of loan period: Users are responsible for arranging return time and date. Additional Payment would be deducted from the deposit if the user fails to return before date. The user is responsible to contact Onlygopro for returns and will not be notified if they fail to return on time.

  • Damage: Users are to bear any damage or repair cost deemed required. A deposit will be held for no more than 3 weeks after the product is returned 

  • Lost/stolen: Users are to make a police report and contact Onlygopro immediately should the item/s be missing / lost in my procession and replace the item/s accordingly plus provide a photocopy of the police report. Item/s lost must be replaced or pay the original price

  • Deposit: Deposit of 50% of total rental charge is required ( Will be returned upon returning all rented products after checks are completed)

  • Loan Form: Users need to sign a loan form and allow NRIC to be photographed before item/s are rented.

  • Payment: Rental payment before meet up + deposit is collected in during meet up.

**Minor damages – small scratches. ( Payment for the damaged part of the equipment. )
    Major damages – dents, long scratches (more than 3cm ), deep scratches, etc.